In celebration of Women’s History Month, Dominion DMS applauds the women in automotive who have contributed to the industry’s advancement. From breaking corporate glass ceilings to breaking stereotypes on the…

In recent years, initiatives to increase the number of women in the automotive industry have started to gain momentum. Programs designed to increase women-owned dealerships are leading to more female CEO and…

Delivering a superior service experience is the goal of every business.  To achieve this goal, dealers must build a service experience that is both efficient and friendly.  Achieving this balance…

Navigating the automotive industry can be an incredibly frustrating experience for car shoppers.  From slow response times to unanswered questions, it’s no wonder many dealers have looked to a myriad…

The automotive industry is at the forefront of digital transformation, with digital retailing quickly becoming the preferred method of purchasing vehicles. In the past decade, we’ve seen a steady increase…

Communication in your dealership can make a world of difference for your customers, your employees, and your staff. Even if you believe your dealership is pretty great at communicating inside…

According to the 2021 Dealer DMS Sentiment Survey, dealers said that quality of support was a key reason for selecting their current DMS. They also said it was one of…

Understanding the cost of bad data on your business and how you can ensure customer information is accurate, relevant, and comprehensive. For many franchise dealers, a dealership management system is…